Overall Satisfaction with ADP Workforce Now
- Employee management: We manage all employees' personal info and employment info, we have a good visual on our employee data/average tenure/location/cost
- Benefits: open enrolment and benefit management through ADP, we use EDI feeds with all carriers, we have accurate enrollments, almost no enrollment issues
- 401K retirement services: SSO and easy for employees to access, manage their plan, directly feeds into payroll
- Time and attendance and time off
- payroll
- a very large number of reports and very easy system to create custom reports
- good admin system, easy for HR to manage the system, manage validation tables, policies, etc
- self portal and mobile app for employees
- mobile app for practitioners
- positive but I don't have an exact number
- Success Factors
- Calabrio
The calabrio integration was dropped. The Success Factors integration was a one way EDI but it was very lengthy with a lot of complications due to success factors issues
ADP is easier to use, more flexible, and provides more functions
Do you think ADP Workforce Now delivers good value for the price?
Yes
Are you happy with ADP Workforce Now's feature set?
Yes
Did ADP Workforce Now live up to sales and marketing promises?
Yes
Did implementation of ADP Workforce Now go as expected?
Yes
Would you buy ADP Workforce Now again?
Yes