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ADP user
July 09, 2023

ADP user

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

Keeping track of employees' attendance, payroll, and garnishments. And staying in compliance with State and Federal Laws.
  • Keeping up to date with technology, and apps for employees.
  • User-friendly system for supervisors.
  • Reliable ADP staff that answers all questions and follow up on cases.
  • Reports can be more friendly to users.
  • ADP account manager handling too many accounts at once.
  • Easy to use the system, saving time for HR administrative duties.
  • Time used on creating reports.
  • Time used on complying with State and Federal taxes.
Our company doesn't use ADP across multiple departments, only for supervisors to review time cards and approve time off requests.
  • Not sure.

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

Yes

Did implementation of ADP Workforce Now go as expected?

I wasn't involved with the implementation phase

Would you buy ADP Workforce Now again?

Yes

Workforce Now is a great system; I just wish that ADP account managers would have fewer accounts to handle.
I've been using ADP Workforce for more than ten years. Have also worked with other payroll companies as well, but ADP is at the top of my list. The company is reliable and professional and offers many different products and services for its client's needs.

ADP Workforce Now Feature Ratings

8.0
Employee demographic data
8
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
8
9.0
Pay calculation
9
Off-cycle/On-Demand payment
9
Benefit plan administration
9
Direct deposit files
9
8.0
Approval workflow
8
Balance details
8
Annual carry-forward and encashment
8
8.0
View and generate pay and benefit information
8
Update personal information
8
View company policy documentation
8
Employee recognition
8
Asset Management ()
Not Rated
5.3
Report builder
4
Pre-built reports
7
Ability to combine HR data with external data
5
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated