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Pros and Cons of ADP Workforce Now.
July 10, 2023

Pros and Cons of ADP Workforce Now.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

ADP Workforce is now utilized for Recruiting, Benefits Administration, and Payroll Processing. We currently have two company codes with around 250 employees each. We are able to maintain a separation between our faculty and professor type by having two company codes.
  • The time and Attendance platform is robust and allows us to pay our employees with multiple compensation plans.
  • User Friendly for Administrators and Regular Employees.
  • Communicates law and policy changes within your jurisdictions.
  • Custom Reports can be confusing to create and use.
  • Employee information is in multiple locations. (ie. Pay Profile and Employment Profile.
  • Employees are terminated when moving states and company codes.
  • Tax compliance has been a struggle since setting up multiple company codes.
Our setup has one company that is robustly set up and one that seems to be pieced together and not communicating with the other.
  • NA
NA
The value of ADP Workforce Now is immense compared to ADP Run. There's so much more that can be tracked and managed in ADP Workforce Now.

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP Workforce Now go as expected?

No

Would you buy ADP Workforce Now again?

Yes

Issues are not always resolved when calling support. Some processes can be completed differently depending on who you get when you call support.
Like any program, there are some hiccups. Overall the value of ADP Workforce Now outweighs any annoyances etc.

ADP Workforce Now Feature Ratings

6.6
Employee demographic data
7
Employment history
7
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
4
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
7
8.0
Pay calculation
9
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
6
Direct deposit files
9
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
9.3
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
10
7.5
View and generate pay and benefit information
7
Update personal information
8
View company policy documentation
Not Rated
Employee recognition
Not Rated
Asset Management ()
Not Rated
6.7
Report builder
5
Pre-built reports
7
Ability to combine HR data with external data
8
Integration with other HR capabilities ()
Not Rated
7.5
Performance plans
8
Performance improvement plans
7
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
7.0
New hire portal
7
Manager tracking tools
7
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
7.0
Job Requisition Management
7
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
6
Applicant Tracking
7
Notifications and Alerts
8