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How did we manage before ADP Workforce Now?
July 27, 2023

How did we manage before ADP Workforce Now?

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We implemented in 2019 about a year ahead of the COVID-19 pandemic. We quickly realized how fortunate we were in doing so once the pandemic hit and remote work became commonplace. W do not know how we would have managed time and attendance, payroll, recruitment and onboarding remotely with the paper laden processes we had in place beforehand. ADP has helped us improve our efficiency and accuracy of data and processes allowing more time to focus on other objectives. Compliance and ACA management is managed with less time and effort.
  • Recruitment/Applicant Tracking
  • Activity Process and Approval Flow
  • Time and Attendance management
  • Reporting specific for Section 125 Plan Discrimination Testing
  • Allow Practitioners or Super Users to emulate users they support
  • I do not have numbers
Our payroll/accounting department does not like change and hasn't embraced the move to ADP as well as our HR department.
  • BlackBaud
  • EmpxTrack

Do you think ADP Workforce Now delivers good value for the price?

Not sure

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

Yes

Did implementation of ADP Workforce Now go as expected?

Yes

Would you buy ADP Workforce Now again?

Yes

Now that we have gone to support tickets, I do not always find the handling of cases to be as prompt.
As a Benefits Plan Administrator, I find that I have significantly more time than I used to when managing the open enrollment process. Since the process is an annual one and ADP releases many software updates throughout the year, we always request an ADP OE Specialist during the OE season. Each year I find our assigned ADP representative to be knowledgeable and extremely helpful.

ADP Workforce Now Feature Ratings

7.7
Employee demographic data
10
Employment history
8
Job profiles and administration
6
Workflow for transfers, promotions, pay raises, etc.
6
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
8
10.0
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
10
Direct deposit files
Not Rated
Salary revision and increment management
10
Reimbursement management
Not Rated
8.7
Approval workflow
10
Balance details
8
Annual carry-forward and encashment
8
6.0
View and generate pay and benefit information
8
Update personal information
8
View company policy documentation
2
Asset Management ()
Not Rated
8.3
Report builder
9
Pre-built reports
7
Ability to combine HR data with external data
9
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
Performance and Goals ()
Not Rated
8.0
Job Requisition Management
8
Company Website Posting
8
Job Search Site Posting
8
Applicant Tracking
8
Notifications and Alerts
8