ADP Workforce Now - In my experience, always developing problems!
March 25, 2024
ADP Workforce Now - In my experience, always developing problems!
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with ADP Workforce Now
We were with ADP Workforce Now for one year. The expense was over $48,000. From day one, the payroll was wrong. In my opinion, the software is antiquated. In my experience, software problems every payroll. If you wanted help with HR. Maybe you will get an email in two weeks. By that time, the situation has resolved or it was too late. By March of last year, I wanted to leave. They assured me, they would do better. In my experience, they never set up the employee deductions correctly. 2 payroll cycles some employees did not get paid, because they took too many deductions. In my experience, they left us with no solution and just a "sorry". In my experience, they never filed our State taxes because they did not have our Alabama SUI number. Hello, we work in Maryland. We have no Alabama employees. It is March, I still do not have the 940's. In my experience, they continue to take $ 3500 per month from our Bank account and we have not used the service since Dec 2023. Please save yourself money and time, in my opinion, ADP Workforce Now does not value your time. I think this is the worst payroll service-ever.
- No return on investment
- Employees disliked the portal
- In our experience, big loss of time and money
- In our experience, received fines from the state. We have always been in compliance
I would not bother integrating anything.
I think every other payroll service is better. I left Payce because they were bought out by Deluxe. Paycom was fine, but need a HR component to our growing company. ADP Workforce Now proclaims to have this service, but I think it only exists on their time line and schedule. Paychex was utilized when we first started the company. Very expensive.
Do you think ADP Workforce Now delivers good value for the price?
No
Are you happy with ADP Workforce Now's feature set?
No
Did ADP Workforce Now live up to sales and marketing promises?
No
Did implementation of ADP Workforce Now go as expected?
No
Would you buy ADP Workforce Now again?
No