Useful, support is attentive
February 05, 2024
Useful, support is attentive
Score 8 out of 10
Vetted Review
Verified User
Software Version
Standard
Overall Satisfaction with Airbase
We use Airbase for expenses, invoices, bills, purchase orders (we use that system to sign contracts), reimbursements and credit card use. We were able to consolidate may of our processes into one system which allowed us to better train our employees and inform our vendors and other users.
- employee reimbursements
- managing subscriptions for an organization
- syncing with our quickbooks accounting software
- when one-time virtual cards are not charged to the max, they have to be removed manually by Airbase and I have to remove manually in quickbooks
- approvers Dashboard doesn't include their own credit card submissions in a place that is obvious
- we haven't been able to reduce our accuonting support as much as we wanted to with Airbase
- the "learning" of Airbase is helpful in many cases but also creates mistakes in other cases because it isn't always right.
Airbase is more robust, does more of our activities. With Expensify we would have to have continued to use other systems as well. We use Quickbooks for accounting but the invoice and billing process isn't robust enough for our needs, so that is why we use Airbase as well.
Do you think Airbase delivers good value for the price?
Not sure
Are you happy with Airbase's feature set?
Yes
Did Airbase live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Airbase go as expected?
I wasn't involved with the implementation phase
Would you buy Airbase again?
Yes