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Not happy with my purchase
September 30, 2020

Not happy with my purchase

Brad Wilkins | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ascentis

We use Ascentis company-wide for recruiting, applicant tracking, onboarding, benefits administration, HR administration, payroll, and training.
  • Payroll is timely and easy to use.
  • Web interface is difficult to navigate. Menu organization is not logical or intuitive.
  • Benefit calculations does not support age banding for children.
  • The mobile app will not work for users that have single sign on (SSO).
  • Learning Management System (LMS) for training is buggy.
  • The recruiting module is cumbersome.
  • This is not an integrated system It is a bunch of separate software products that have been patched together by building data interfaces between the various software pieces.
Ceridian and ADP
Sometimes its really good and other times the support representative doesn't address the question and answer something totally unrelated.

Do you think Ascentis (discontinued) delivers good value for the price?

No

Are you happy with Ascentis (discontinued)'s feature set?

No

Did Ascentis (discontinued) live up to sales and marketing promises?

No

Did implementation of Ascentis (discontinued) go as expected?

Yes

Would you buy Ascentis (discontinued) again?

No

Without a usable mobile solution, you have no solution.
I wouldn't want to jeopardize a friendship or professional relationship by recommending this product.

Ascentis (discontinued) Feature Ratings

6.2
Employee demographic data
8
Employment history
7
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
4
Organizational charting
Not Rated
Organization and location management
6
Compliance data (COBRA, OSHA, etc.)
5
7.2
Pay calculation
9
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
9
Benefit plan administration
2
Direct deposit files
9
Salary revision and increment management
7
Reimbursement management
Not Rated
5.5
Approval workflow
Not Rated
Balance details
6
Annual carry-forward and encashment
5
7.3
View and generate pay and benefit information
8
Update personal information
8
View job history
8
View company policy documentation
5
Employee recognition
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
4.5
Report builder
4
Pre-built reports
5
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
2.0
New hire portal
2
Manager tracking tools
2
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
2.7
Job Requisition Management
1
Company Website Posting
8
Publish to Social Media
1
Job Search Site Posting
2
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
1
Notifications and Alerts
3