Ascentis HR - Review
March 21, 2018
Ascentis HR - Review
Score 4 out of 10
Vetted Review
Verified User
Overall Satisfaction with Ascentis HR
Ascentis is used in the finance and HR departments as an HRIS, payroll, and timekeeper system. The Ascentis Self-Service System is a huge benefit for our team and our employees. However, it is strange how the systems don't all work as cohesively together. It's great that it can incorporate HRIS, payroll, and timekeeping as its easier to manage one system rather than 3 different systems that don't work together. I reporting aspect in Novatime is great as well as Ascentis HR. The system could certainly be updated as it looks like it was made in the 90's.
- Great customer service, the support team is fairly easy to reach via phone and email.
- Great internal reporting aspects of the system.
- All in one system with HRIS, Payroll, and Timekeeping.
- Updated system design. (timekeeping has been updated - nice touch)
- No need to access the system through remote desktop seems silly.
- All data needs to be added to the different systems manually and approved. Multiple/duplicate steps reduce efficiency.
- We didn't have an HRIS system previously and it has been a positive impact, but we have had some difficulties making it our own.
- With our unique benefit options, salary/comp models, and classification - it has taken some time to set up our custom tabs and etc.
- Payroll works great, but it would be best not to upload info into 3 different systems in order to run payroll.
- ADP
ADP - is a system for enterprise-level companies for 100+ employees. With us being a small company Ascentis pricing and options seemed to line up for what we were looking for and had the custom options we were looking for.
They were able to help us with an issue with 1-2 hours of the issues occurring and they really tried to work with you fix the issue.