Review of AT Internet - Sorry but not sorry.
Updated January 16, 2020
Review of AT Internet - Sorry but not sorry.
Score 5 out of 10
Vetted Review
Verified User
Overall Satisfaction with AT Internet
After a benchmark, our company made a request for a demo of two data tracking products. Our ultimate goal was to create a better user journey, and at the time, we didn't have any tracking of how users used our platform (mobile app and desktop). So, the multi-device reporting features were an important part of our choice between the two tools.
- Multi-device tracking.
- Technical documentation.
- Implementation. On the website it was difficult to implement tracking, SDK didn't work directly on IOS.
- Debug. We didn't know directly if the tracking was working or if it was accurate.
- Negative - Time for developers. It would be great to have a tool to manage the tracking and tags directly on the AT Internet platform.
- Positive - Easy to share the dashboard.
The main characteristics is the place where hosting of the Data. We needed to been GRPD compliant & hosting in Europe. You add it the need to have an offer for a cross-device (app and desktop) data tracking service and we didn't have a lot of possibility. We choose to made a trial with Piwik PRO and AT Internet.
Using AT Internet
3 - Marketing for the public website, and UX/ IT for the logged part of our product.
That's the a problem with AT Internet, the non IT people can't managed to update the tracking data.
- To determined which device is the most used
- To know the customer journey
Evaluating AT Internet and Competitors
- Product Features
We needed to been GRPD compliant & hosting in Europe.
The other need was to have an offer for a cross-device (app and desktop) data tracking service. The user journey dashboard was also something that attract our interrest
The other need was to have an offer for a cross-device (app and desktop) data tracking service. The user journey dashboard was also something that attract our interrest
I've been recommended by an employee of the compagnie ( I asked in a slack chat if someone have a good experience with a product) and after that I made a benchmark for seeing the competition and the other product how should fit with our need. After that we ask to have a demo with both of the product we choose. I don't think I change anything about the evaluation process