Atera is easy to use at a reasonable cost
September 10, 2021
Atera is easy to use at a reasonable cost
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Atera
We use Atera for tracking our computers and servers.
Only the IT department uses it on a daily basis. Our employees have the possibility to open tickets via a dedicated email address.
Only the IT department uses it on a daily basis. Our employees have the possibility to open tickets via a dedicated email address.
- Updating applications.
- Exhaustive inventory of software.
- Multiple reports on the health of the park.
- At patch management level, the update part always displays errors on the entire fleet.
- Shutting down or restarting does not always work.
- We need more.
- We wish more script to propose in the library.
- Unit update time divided by 10.
- Time optimization for software installation.
- Fault finding divided by 2.
The big advantage of the Atera solution is the cost per technician and not per device.
The Atera patch management solution was the main asset in our choice in order to guarantee a high level of security and a saving of time on a task with no added value.
The Atera solution guarantees a fixed cost per technician despite the growth of the fleet.
Do you think Atera delivers good value for the price?
Yes
Are you happy with Atera's feature set?
Yes
Did Atera live up to sales and marketing promises?
Yes
Did implementation of Atera go as expected?
Yes
Would you buy Atera again?
Yes