Overall Satisfaction
- Intranet ticketing system
- Agile (specifically Scrum) oriented
- Features Greenhopper modules
- Very customizable
- Integrates with Git or Subversion version control systems
- Integrates with Confluence for easy documentation
- Could stand to benefit from having custom-set tooltips to explain different form fields
- Allows for a standardized, straight-forward tracking of project progress and individual ticket-assigned work.
- Built in Scrum tools make it a breeze for teammembers, ScrumMasters, and Project Owners (PO's) to adhere to Scrum guidelines, progress tracking, and reporting.