A great way to streamline your HR process, but it comes at a price.
March 31, 2020
A great way to streamline your HR process, but it comes at a price.
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with BambooHR
We've used BambooHR as our main HRIS in an attempt to streamline our HR processes. As a relatively smaller company in the insurance industry, we found that some of the HR processes that existed were cumbersome and far too manual. By employing BambooHR, we were able to simplify those processes and documentation, while giving end users the ability to be involved in the administration process (e.g. self-serve, etc.). The self-serve elements were especially helpful as they eliminated some of the more time intensive work of emailing documents back and forth and the scanning of such documents.
- Self-serve: employees can now be more involved in updating and reviewing their documents and employee file. What was once a passive process has become much more active for them.
- Onboarding workflows: we have been able to create a simplified and almost automated process to help make the onboarding of a new employee seamless. Instead of a paper checklist and/or printing documents, we have a full package that can be sent and tracked via BambooHR.
- User friendly: The service is user friendly and easy to pick up and learn for all users, whether admin or regular employee. This makes adoption a lot simpler.
- The reports functionality is somewhat limited and doesn't always allow for you to get as granular as you'd like. What's there works for the most part, but more detailed analytics would be helpful.
- Simplicity can be a double-edged sword: while the service is easy to use and simplified, this means that some of the more advanced things you might expect from an HRIS are not present, including more customization options.
- Mobile app is limited and could be more fully featured as it's a bit disappointing to see that they are not the same.
- Positive: Self serve has enabled HR to focus on the bigger issues outside of day-to-day administration.
- Positive: Ability to centralize most HR information for employees. A single source/repository has made it easier to get employees onboard and using the software.
- Negative: Lack of granular reports is a bit disappointing as it requires additional work to get into the data and determine trends and set future expectations.
Much of the other software/services that we have used in this arena have not been as fully-featured as BambooHR. In most cases, BambooHR works better as an HRIS than the above, but it also comes with an additional cost. As a smaller company, it becomes harder to justify that cost, and we've found that it's better to leverage something like Microsoft Teams with other services, such as HRdownloads.com (not selectable) for a lower cost solution. Nonetheless, BambooHR's feature set is impressive and if the cost and ROI works out, it's the better option.
Do you think BambooHR delivers good value for the price?
Yes
Are you happy with BambooHR's feature set?
Yes
Did BambooHR live up to sales and marketing promises?
Yes
Did implementation of BambooHR go as expected?
Yes
Would you buy BambooHR again?
No