Item: Basecamp
Rating: 10
Author: Kim Norbeck

Use Cases and Deployment Scope

Basecamp is being used by our Marketing and Admissions departments to communicate with our outside marketing firm. The platform has allowed us to share files and respond across multiple members of our team. Basecamp addresses the challenge of sharing large amounts of data and content in a format that is easy to access.

Pros and Cons

Provides an email thread that is easy to navigate.
Allows users to communicate without having to send multiple emails.
Provides a means to share large files.

I would love the calendar to be synced to Outlook (please forgive if this is a feature and I have just not figured out how it works).

Return on Investment

We were able to make decisions without multiple in-person meetings.
Everyone could access the content remotely.
We used the sharing feature when some members met on-site and others called in for a meeting.

Support Rating

The project for which we used Basecamp was my first time using the platform. I liked the format, the daily updates via email, and the ability to access content and presentations anywhere. I highly recommend Basecamp for those searching for a way to share ideas, content, and presentations across multiple departments or participants.

Key Insights

Do you think Basecamp delivers good value for the price?

Yes

Are you happy with Basecamp's feature set?

Yes

Did Basecamp live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Basecamp go as expected?

Yes

Would you buy Basecamp again?

Yes

Other Software Used

FACTS Student Information System (formerly RenWeb), Microsoft 365 Business, DPS Outlook Office

Likelihood to Recommend

Basecamp, in our case, is excellent for users at multiple offices or locations. It simplifies communication and storage of projects for access for all members, provides daily updates on the projects, and allows for consistent communication to all involved. It might not be as appropriate if a group/company already has a common method for project management.

Basecamp helped us reach the top!

Overall Satisfaction with Basecamp