Long time user of BigCommerce. Would recommend overall!
June 28, 2019
Long time user of BigCommerce. Would recommend overall!
Score 8 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Overall Satisfaction with BigCommerce
We utilize BigCommerce as a way to sell our products via e-commerce and reach out to our many customers across the globe.
It allows us to have a much further reach than we would without an e-commerce solution.
It allows us to have a much further reach than we would without an e-commerce solution.
- Allows us to offer a wide variety of options for our products
- Integrates with our existing accounting and inventory solutions
- Has an easy user interface for our customers
- Making sure that all features are well tested and 100% ready to go before launching. We had several issues where we were urged to start using a product to find that it was "broken" or jeopardized our selling ability due to glitches and customers not being able to check out.
- Pricing could be less for the service offered. Originally pricing was very affordable, however, it has went up significantly in the past serveral years. Originally $250 a month to now over $1000 a month for the same services.
- More Product Option Functionality, Scalability, and ease of copying rule sets for these option sets.
- It has allowed us to automate our business operations
- It has allowed us to see a very large growth potential by allowing us to reach our customers better.
- It allows us to showcase our products to the world.
$1 to $10 million
Currently we only use APIs to obtain App tools that work really well for us. For example we use an SEO tool and Shipping tool to help streamline those functions. Both are inexpensive relative to the money they save us in time and function.
Currently BigCommerce is more expensive than other competitors, however, we are set up and doing very well on the BC platform. At this current moment the main reason I haven't switched is because of the time needed to switch over to another platform. If BC would lower their price slightly, it would never cross my mind.