Difference between shopify & Bigcommerce
October 04, 2019

Difference between shopify & Bigcommerce

Alex Browne | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Plus

Overall Satisfaction with BigCommerce

We used BigCommerce for the online store for the whole organisation.
  • It is quick to log in.
  • It can be used on multiple platforms.
  • It is easy to update the site code.
  • The price increase from the basic subscription is disproportionate to the turnover difference. It made it very expensive for the turnover at the time.
  • There is not a platform messaging system for customers to send messages to site owner.
  • Incompatible with Stripe AI fraud protection system, this is available on Shopify for the same amount.
  • As we increased the business the price increase from basic to the next tear was not proportionate. There are other competitors that were far cheaper at the threshold. That is the only reason I looked elsewhere.
  • We had many charge backs, but could not integrate with Stripe's any fraud AI software. Therefore, the threshold for the monthly charge was based on transactions that we cancelled after the initial purchase. This impacted as our products were desirable.
  • The page image sizes are not optimised like Shopify. Therefore, the page speed was affected in Google SEO ranking.
  • The mobile template had to be written seperately, rather than a framework such as twitter framework.
When we were scaling up the price difference from basic to the next level was disproportionate to the increase in sales required to pay for the difference.
We did not use APIs.
We went to Shopify as it had many benefits for the same money:
Stripe AI fraud detection system.
Easy Liquid language, made Shopify easier to modify.
BigCommerce did not have an integrated messaging program.
Shopify image handLing for customers is more intuitive as it scales the image size for you.
BigCommerce is brilliant for the first time ecommerce retailer. It is simple to set up and you can get up and running in no time.

BigCommerce Feature Ratings

Product catalog & listings
7
Product management
9
Bulk product upload
4
Branding
6
Mobile storefront
7
Product variations
5
Website integration
7
Visual customization
4
CMS
10
Abandoned cart recovery
4
Checkout user experience
7
eCommerce security
6
Promotions & discounts
8
Personalized recommendations
8
SEO
6
Multi-site management
6
Order processing
9
Inventory management
9
Shipping
10
Custom functionality
7