Reliable , inexpensive platform from startup to established business
November 05, 2019

Reliable , inexpensive platform from startup to established business

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with BigCommerce

We have started with 0 in 2010 , just around the time Big Commerce started. We are a small business drop shipping from Europe worldwide. Big Commerce has been what it should be. We built our business on their limitations and progress. Big Commerce has been stable and gave us few headaches.
  • Support has become really great over time
  • Reliable platform - interruptions are rare and short
  • Our main beef is the fact that they are selling in the United States and use state definition like 'California' instead of the Postal required CA. We have to use additional software like shipper HQ which then converts it. Can't understand why this is not corrected for every country's unique requirements.
  • Big Commerce does an excellent job in focusing on marketing and interaction with social sites etc. For sites like ours, we feel that basics of just running and functioning are passed by.
  • Definitely a most inexpensive way to start an online business.
  • Consistent functionality allows our worldwide customers to place their orders from mobile phone to desktop quick and easy
We think that Big Commerce is excellently suited for most online business. There are certainly rare exceptions. If I started another online business, it would be with Big Commerce

BigCommerce Feature Ratings

Product management
7
Bulk product upload
5
Mobile storefront
8
Abandoned cart recovery
10
Checkout user experience
9
eCommerce security
10
SEO
Not Rated
Order processing
10
Shipping
8
Custom functionality
8