Basic review - small business
November 05, 2019

Basic review - small business

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Standard

Overall Satisfaction with BigCommerce

Helps sell online
I pretty much do everything myself
  • Has the capacity for a large number of SKUs
  • Easy to use at the back end even for those who aren't technically proficient
  • 24 hour support
  • Checkout page - I'd like to be able to customise it more without having to go for a full custom checkout
  • Coupon codes - it's hard to see where to add them
  • The automatic related products could be more relevant i.e. On a bra page customers are pointed to more bras but it woudl be great if the system could identify compatible items like briefs
  • It has saved me time - much quicker than old Magento store
  • Easier to use so allows me to outsource more complex tasks to VA
  • Less time dealing with support
Not sure, I assume could easily grow to 1million without any further development work
Printout designer - the standard BC invoices are very limited
Mailchimp - makes email list management simpler
I don't really use many others
It was down to the number of variants you allow. I have a product with over 500 variants most of the competition can't handle it.
I'd recommend for small businesses I'm not sure how it works for larger ecommerce businesses.

BigCommerce Feature Ratings

Product catalog & listings
8
Product management
8
Bulk product upload
Not Rated
Branding
7
Mobile storefront
7
Product variations
7
Website integration
Not Rated
Visual customization
7
CMS
9
Abandoned cart recovery
5
Checkout user experience
5
eCommerce security
6
Promotions & discounts
6
Personalized recommendations
6
SEO
8
Multi-site management
Not Rated
Order processing
7
Inventory management
7
Shipping
8
Custom functionality
Not Rated