BigCommerce delivers
Updated February 28, 2024
BigCommerce delivers
Score 8 out of 10
Vetted Review
Verified User
Software Version
Pro
Overall Satisfaction with BigCommerce
For a DTC online store.
- Easy to set up new themes
- Easy to use as an admin
- Overall fairly good customer experience
- Product returns are not easy with BigCommerce. They have to be done through QuickBooks.
- Customer look up doesn't always work like we expect. Often we will find the email address of the customer but not the physical address.
- Automatic fill-in of state and zip code would be helpful. But we would need to be able to override it.
- Lessen website cost.
- Boost user interface experience.
- Increase orders.
$500,000 to $1 million
Unknown
Do you think BigCommerce delivers good value for the price?
Not sure
Are you happy with BigCommerce's feature set?
Yes
Did BigCommerce live up to sales and marketing promises?
Yes
Did implementation of BigCommerce go as expected?
Yes
Would you buy BigCommerce again?
Yes