Item: BigCommerce
Rating: 9
Author: James Meek

Use Cases and Deployment Scope

We are currently using BigCommerce for our online store, The Soap Shack, and are in the process of opening another site with BigCommerce to handle our wholesale store. We have been using BigCommerce for over 5 years now. We have tried many other services out there but nothing has been better than BigCommerce. I feel confident with BigCommerce and know they will allways be here. Their customer support is also the best. I know if I need help I can get someone to help me 24/7. I would recomend BigCommerce to anyone needing a website and not have to worry about growing their business.

Pros and Cons

Makes starting up a website easy.
Great security.
Fast.

I would like to see better rules engine for marketing shipping and sales.
More features so you don't need apps for things the system should do.

Return on Investment

Easy to get started and selling.
Great security.

Approximate Annual eCommerce Revenue

$20,000 to $100,000

Scalability

BigCommerce is easy to get up and running. There are many developers and apps to fit most needs. It integrates with most services so it is easier to scale with any service you may need.

Alternatives Considered

Shopify and 3dcart

BigCommerce has no hidden fees like other services I have used, which is a big advantage.

Likelihood to Recommend

BigCommerce is great for an eCommerce site but lacks for B2B commerce. It is great for eCommerce the only problem I see is all the apps you have to use for things to work great. The apps slow down your site load speeds. I would love to see BigCommerce have better marketing for sales

Great service and support

Software Version

Overall Satisfaction with BigCommerce