Sophisticated structure that helps our business grow
December 31, 2019
Sophisticated structure that helps our business grow
Score 10 out of 10
Vetted Review
Verified User
Software Version
Pro
Overall Satisfaction with BigCommerce
BigCommerce provides us with our online shopping platform. I am both the owner/CEO and Webmaster. We've been on the web since the beginning and moving to BigCommerce was the best decision we ever made.
- Technical online excellence with 99.9999% uptime.
- Platform structure that makes it easy to run my business - and not the website!
- When first starting, Options and Option Sets were confusing but now I've mastered that with the help of tech support in Austin.
- The management of our website is much cleaner and sophisticated than I was able to do on my own.
- We have a much higher average order value using BigCommerce.
$100,000 to $500,000
We've taken advantage of about 15 API integrations to help us expand our offering. It was those integrations that were a key factor in joining this platform! I like being able to administer these integrations from a single dashboard.
I've never used another shopping platform previously since I did my own HTML coding, but I'm thrilled to have them on my side. Their monthly town hall is both informative on new products and integrations but gives me the feeling of actually knowing some of the very talented people who created and maintain the wonderful structure.