Bizzabo is great - just needs more customer support!
March 29, 2024
Bizzabo is great - just needs more customer support!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Bizzabo
We use Bizzabo for one of our clients [...]. The product addresses everything we need! In particular, we like the flexibility you have in creating custom questions, custom logic and the reporting system is very thorough. My scope of use is minimal, i'm mostly pulling reports and assisting my client on the back end as needed.
- Custom question options
- Custom logic
- Reporting
- Design - I think overall CVENT has better design options
- App - I'm not even sure if there's an app available on Bizzabo
- Customer support - one of the main reasons we chose CVENT over Bizzabo for ALL of our clients is that there isn't 24/7 support available.
- The event data we get from the reports has helped us determine earlier who we think will come to our events, and who wont
- Unfortunately we don't use NPS or lead generation - it's typically just for our internal events
- Cvent Event Diagramming, Cvent Event Management, Cvent Onsite Solutions, Cvent Webinar and Zoom Events & Webinars
We really only use Bizzabo for one client. And we use them because it's their preferred CRM.
Do you think Bizzabo delivers good value for the price?
Yes
Are you happy with Bizzabo's feature set?
Yes
Did Bizzabo live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Bizzabo go as expected?
I wasn't involved with the implementation phase
Would you buy Bizzabo again?
Yes