Blackbaud Raiser's Edge NXT Review
Updated July 29, 2022

Blackbaud Raiser's Edge NXT Review

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blackbaud Raiser's Edge NXT

Blackbaud Raiser's Edge NXT helps us immensely with our 130,000 constituent profiles - it is much easier to access than the database view. We love having the app as well for easy access. It helps identify and decrease duplicate profiles. We find Blackbaud Raiser's Edge NXT useful for building lists and running reports. It is especially helpful when looking at participant lists for events. We also see the heat map view of constituent lists as an incredible visualization tool. However, we find NXT not functional for our gift processing needs. It is less customizable than the database view and does not have all the fields we need, and we use them for each gift. Since new Blackbaud products/platforms integrate with NXT only (and not the database view), this does cause some complications, and we end up adding gifts from the new platforms manually to the database view.
  • Gift processing customization
  • Batches
  • We find NXT lacking in gift processing as we have many fields in the database view that are not in NXT.
  • Constituent profiles
  • List/reporting
We rely on peer-to-peer fundraising, so we have not utilized this aspect of Blackbaud Raiser's Edge NXT.
We do tune into Blackbaud's webinars on NXT updates.

Do you think Blackbaud Raiser's Edge NXT delivers good value for the price?

Not sure

Are you happy with Blackbaud Raiser's Edge NXT's feature set?


Did Blackbaud Raiser's Edge NXT live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Blackbaud Raiser's Edge NXT go as expected?

I wasn't involved with the implementation phase

Would you buy Blackbaud Raiser's Edge NXT again?


Blackbaud Raiser's Edge NXT is well suited for getting an idea of event participation totals. It easily shows who is registered and what they are registered for. NXT is less suited for gift processing as it lacks the customization our bookkeeper requires.