Overall Satisfaction with Blackbaud Raiser's Edge NXT
It is our CRM. I enter all gifts in the database, use it to acknowledge and develop prospect lists and mailing lists. Raiser's Edge is our main database for fundraising and donor management. We use it to pull reports for fiscal and calendar year and send mail outs for fundraising campaigns as well as online campaigns. It holds all of our donor information
- Reports of all kinds
- Mailing labels, spreadsheets
- Lybunt
- Downloading online gifts from Blackbaud merchant services , all infor is not included and takes some manual labor
- Acknowledgement letters can no longer be run out of blackbaud! Huge inconvenience
- Easily creates duplicates
- Reports
- Exports
- Prospect research
- A definite increase in funds raised
- An increase in the number of donors
- Time saved and more organized asks
We have not had the opportunity to use the data analytics as much as we need to as an organization because of our very small shop size. However, when taking the time, data analytics , such as LYBUNT, next ask, campaign and appeal analysis has been extremely impactful for our organization
- Online Training
- In-Person Training
Raisers edge has been our only product used
Do you think Blackbaud Raiser's Edge NXT delivers good value for the price?
Yes
Are you happy with Blackbaud Raiser's Edge NXT's feature set?
Yes
Did Blackbaud Raiser's Edge NXT live up to sales and marketing promises?
Yes
Did implementation of Blackbaud Raiser's Edge NXT go as expected?
Yes
Would you buy Blackbaud Raiser's Edge NXT again?
Yes
Using Blackbaud Raiser's Edge NXT
3 - Donor manager, alumni director
2 - I dont understand this question