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Great for nonprofits, especially mid-size that is expecting to grow!
May 25, 2017

Great for nonprofits, especially mid-size that is expecting to grow!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bloomerang

Bloomerang is used as the donor database system that tracks giving and donor communication and cultivation.
  • Bloomerang's desktop page that provides snapshots of campaigns is very easy to understand and intuitive. I like how the layout and icons are easy to adopt. Overall, the system is easy to use because of the layout/design.
  • It's very important that donor relationships are cultivated and maintained. Bloomerang allows us to do this more efficiently through the Timeline, letters and soft credits. All these factors allow us to build a better profile of the donor.
  • Access to the site on a mobile device is well done. There is little lag and it works just like the desktop instead of re-learning a mobile version.
  • As a small nonprofit, we can't afford to have a separate wealth search engine, but the Donor Search within Bloomerang made it accessible to us.
  • The reporting is very malleable. It allows us to customize a report by every way imaginable.
  • I love the desktop snapshot feature, but the campaigns on their can't be customized to reflect only donations or pledge payments, versus donations and pledges. I wish their was a greater ability to customize the desktop.
  • I cannot connect PayPal to Bloomerang so I have to input things individually. I do have Stripe but there are some things on the website like event tickets that aren't connected to Stripe.
  • We do peer-to-peer fundraising. We currently put the person fundraising as the donor with a pledge. But, they receive donations from other people and we can't find a way to credit that pledge from someone else donation. Peer-to-peer fundraising isn't new and there should be a way to do this within Bloomerang.
  • The letters are great, but I wish instead of a PDF it would export it as a Word or GoogleDoc making it easier to adjust text after running.
  • Event management - We need to not only be able to register people for events and process their payment, but we need to be able to track event expenses and like letters, create unique tickets for events.
  • Salesforce for nonprofits - too complicated and not as intuitive; too big for what our organization currently needs
  • Sage - bulky and didn't allow the flexibility and customizability that Bloomerang offers
Bloomerang is well suited for our small nonprofit. We have an annual budget of $700/K with the goal of growing to $1M in the next two years. Bloomerang allows us to get a better and more complete profile of our donors through tracking cultivation and maintaining relationships. Currently 50% of our budget is from grants, so Bloomerang allows us to track those as well. But, 30% of our revenue comes from special events. Bloomerang isn't capable of handling registration, processing tickets and creating unique QR/barcodes for tickets.