Overall Satisfaction with Bloomerang
I am the main user of Bloomerang, though a few other employees sporadically use it. It's used as our donor database and ticketing software. This way, we have a complete profile of how individuals interact with our company.
- The live chat is invaluable. I use it every time I'm doing something new on Bloomerang to troubleshoot. They're very friendly, clear, and helpful. I like that they look at your account with you to solve problems together.
- It's user-friendly. The design is intuitive, clear, and modern.
- The help videos and tutorials are really useful. When you switch to Bloomerang, they set you up for success by providing all the resources you need to get started.
- I would love a duplicate report. It's time consuming to manually search when I upload a batch.