1. Home
  2. Nonprofit CRM Software
  3. Bloomerang Reviews
  4. User Review of Bloomerang
Blooming with Bloomerang
June 16, 2017

Blooming with Bloomerang

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bloomerang

Bloomerang is being used for donor CRM at a nonprofit. Users cross some departments--development and accounting. It addresses the issues of consolidating and managing donor data, tracking donations and generating reports for management and Board decisions.
  • Ease of use. It's fairly intuitive even for new users.
  • Customer support. Helpful and prompt responses
  • Instruction and tutorials. Well done, complete and clear instruction is available online.
  • Some options on drop down menus don't exactly fit our situation. They're close, but could be refined.
  • Functionality for relationships that aren't directly part of a household could be improved, such as relationships that individuals may have to organizations, grant makers, etc.
Bloomerang was a better choice for this particular nonprofit because their conversion team was thorough and helpful, customer support was good, and the system was easy for staff to learn and implement, especially in comparison with the experience of nonprofits who have used other CRM products.
Bloomerang seems well suited to mid-sized nonprofits, especially those looking to move fund raising to a more sophisticated level. The fact that it is easy to learn to use is helpful to nonprofits who haven't had a fully functioning CRM system in the past. Nonprofits who already have a system in place may not find it as useful.