Never Miss a Call Again!
February 03, 2022

Never Miss a Call Again!

CAROLYN EASLEY | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • b-hive Communicator

Overall Satisfaction with Broadvoice

We use Broadvoice for our phone system. It allows us to record calls, take messages, and link calls to different departments. We use it every day. We can set it to show we are on vacation, holiday, or out of the office. We can forward calls to another number if we need to, and we can answer office calls on our cell phones through b-hive if we need to. If we have a problem, it has been resolved quickly and professionally.
  • Takes care of issues immediately
  • Answers questions promptly
  • Walks me through how to use functions
  • Provide more training on how to use functions such as recording calls and setting up holiday voicemail.
  • voicemail
  • recording calls
  • multiple lines
  • Allows more calls to be answered
  • Helps route the calls to the appropriate person

Do you think Broadvoice delivers good value for the price?


Are you happy with Broadvoice's feature set?


Did Broadvoice live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Broadvoice go as expected?


Would you buy Broadvoice again?


It is great for recording calls so we have back up to review if necessary. It is also well suited for when we have to leave the office. We have a choice to put a recording on to let people know to leave a message as we are closed, or we can choose to answer the call on our cell phones.