Full digital calling/messaging from any device
April 09, 2022
Full digital calling/messaging from any device

Score 9 out of 10
Vetted Review
Verified User
Modules Used
- b-hive Communicator
Overall Satisfaction with Broadvoice
We use Broadvoice to provide digital phone service for about 20 people, plus our company's general-delivery mailbox. This allows our people to use their work numbers to call and text-message (as well as videoconference and fax) from any device, including their own mobile phones (we are a bring-your-own-device environment). This eliminates the need for company-provided cell phones and desktop phones.
Pros
- Customer Service
- Digital Communications
Cons
- Message-searching
- Access from any device
- Administrative access to all communications
- Eliminates need for company-owned devices, saving time, effort, and money
When I used Microsoft Teams telephony service, I didn't have the ability to send a text message to a cell phone, nor could I send faxes. As far as I can see, this gives Broadvoice's b-hive a distinct advantage over Teams telephony.
Do you think Broadvoice | GoContact delivers good value for the price?
Not sure
Are you happy with Broadvoice | GoContact's feature set?
Yes
Did Broadvoice | GoContact live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Broadvoice | GoContact go as expected?
I wasn't involved with the implementation phase
Would you buy Broadvoice | GoContact again?
Yes

Comments
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