Full digital calling/messaging from any device
April 09, 2022
Full digital calling/messaging from any device

Score 9 out of 10
Vetted Review
Verified User
Modules Used
- b-hive Communicator
Overall Satisfaction with Broadvoice
We use Broadvoice to provide digital phone service for about 20 people, plus our company's general-delivery mailbox. This allows our people to use their work numbers to call and text-message (as well as videoconference and fax) from any device, including their own mobile phones (we are a bring-your-own-device environment). This eliminates the need for company-provided cell phones and desktop phones.
Pros
- Customer Service
- Digital Communications
Cons
- Message-searching
- Access from any device
- Administrative access to all communications
- Eliminates need for company-owned devices, saving time, effort, and money
When I used Microsoft Teams telephony service, I didn't have the ability to send a text message to a cell phone, nor could I send faxes. As far as I can see, this gives Broadvoice's b-hive a distinct advantage over Teams telephony.
Do you think Broadvoice delivers good value for the price?
Not sure
Are you happy with Broadvoice's feature set?
Yes
Did Broadvoice live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Broadvoice go as expected?
I wasn't involved with the implementation phase
Would you buy Broadvoice again?
Yes
Comments
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