Great Investment!
April 20, 2023
Great Investment!
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- b-hive Communicator
Overall Satisfaction with Broadvoice
I use Broadvoice as my telephone system and for faxing. It has been so nice to have it internet based. I love having access to it no matter where I am.
- Nice Equipment
- Shared Billing
- System Setup
- The desktop app functions odd to me. It doesn't recall my stored numbers. It gives notifications even if I have already seen the missed call. I don't care for it.
- internet based
- answering machine
- forwarding calls
- It is going to save me a lot of money over the years. I switched from several landlines to Broadvoice. Now I have better service and more convenience at a lower monthly cost.
Do you think Broadvoice delivers good value for the price?
Yes
Are you happy with Broadvoice's feature set?
Yes
Did Broadvoice live up to sales and marketing promises?
Yes
Did implementation of Broadvoice go as expected?
Yes
Would you buy Broadvoice again?
Yes
Broadvoice Feature Ratings
Using Broadvoice
12 - Office, owners, workers
- telephone
- answering machine
- fax
Evaluating Broadvoice and Competitors
Yes - We previously had landline telephones.
- Cloud Solutions
- Ease of Use
No, I am happy with Broadvoice.
Broadvoice Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No, I didn't need it.
I had an initial issue with my billing and they fixed it promptly.
Using Broadvoice
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Setting up speeddial
- parking a call
- The desktop app is very odd. I don't care for it.
Yes - Very well