Broadvoice is a great communicator tool
July 28, 2023

Broadvoice is a great communicator tool

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • b-hive Communicator

Overall Satisfaction with Broadvoice

We use Broadvoice for on call and have been using it for years. Broadvoice allows us to schedule, update and add users for our team to effectively communicate with each other in and outside of office hours.
  • Scheduling
  • Allocating
  • Automated services
  • Easier to find how to update numbers
  • User experience
  • on -call services
  • office phones

Do you think Broadvoice delivers good value for the price?

Yes

Are you happy with Broadvoice's feature set?

Yes

Did Broadvoice live up to sales and marketing promises?

Yes

Did implementation of Broadvoice go as expected?

I wasn't involved with the implementation phase

Would you buy Broadvoice again?

Yes

When we need to update office hours or add/delete off employees and not as useful where we aren't able to be reached, connection issues.

Broadvoice Feature Ratings

Not Rated
Answering rules
5
Call recording
4
Call park
5
Mobile app for iOS
5
High quality audio
7
User authentication
8
Participant roles & permissions
6
Centralized communications management
8