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Catchpoint catches the numbers
December 22, 2021

Catchpoint catches the numbers

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Catchpoint

Use Catchpoint as our external SLA monitoring tool Uptime and performance Use if for synthetic testing of our various sites and clients Client performance reporting and monitoring
  • Uptime monitoring
  • Issue/Failure tracing
  • Alerting and notification - strong test scripting and Alerting capabilities
  • Support services
  • Reports/reporting increase customization capabilities
  • They have improved our MTTD for external issues.
  • They have help[ed] influence performance changes needed to improve customer experience
I have used all avenues when contacting and submitting issues. They are quick to respond and resolve issues that I have brought up. Whether the issue is application or user. They have consistently provided solution[s] to issues have encountered.
It was extremely easy to set up the product for basic monitoring needs. The scripting and tools proved to verify scripts are straightforward using a common language. It took me less than 4 hours to get it up and running collecting basic performance and uptime metrics.

Do you think Catchpoint delivers good value for the price?

Yes

Are you happy with Catchpoint's feature set?

Yes

Did Catchpoint live up to sales and marketing promises?

Yes

Did implementation of Catchpoint go as expected?

Yes

Would you buy Catchpoint again?

Yes

Datadog, Imperva Advanced Bot Protection (formerly Distil Networks)
I am impressed with Catchpoint's support services. They are easy to contact and generally resolve my issue on [the] first attempt. They are consistently improving and expanding their service and application.