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Catchpoint--pinpoint the root causes of performance issues
December 27, 2021

Catchpoint--pinpoint the root causes of performance issues

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Catchpoint

We are using EMU and Synthetic Tests, from simple to complex, with multiple steps and the alerts notifications with embedded logic and different destinations. We have implemented two Catchpoint integrations with third-party systems, SPLUNK, and Statuspage. The main goal for us is to be more proactive in detecting potential networking problems as well as performance degradation, which affects customer experience.
  • Development: create and instant test is a nice feature that helps us be productive in a short time
  • Good support to figure out the solution when needed
  • Detailed analysis of the incident
  • More seamless integrations and, in our case, with Statuspage metrics
  • Fewer outages
  • Time saved
Professional and quick response to our problems
I came later in the project but I got quickly up to speed with the product with the help of the Catchpoint team.

Do you think Catchpoint delivers good value for the price?

Yes

Are you happy with Catchpoint's feature set?

Yes

Did Catchpoint live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Catchpoint go as expected?

I wasn't involved with the implementation phase

Would you buy Catchpoint again?

Yes

Splunk On-Call (Formerly VictorOps), Statuspage, SolarWinds Pingdom
Catchpoint is useful for pinpointing the root causes of performance issues. You can identify where the root cause is and whether it's an issue with the application or the network. Catchpoint monitoring solution helps us to detect, identify, and escalate performance issues over global monitoring nodes. Catchpoint endpoint monitoring is appropriated to quickly identify when an issue is happening with a remote application or our network and get all the information we need without having to coordinate troubleshooting and diagnostics with multiple teams.