Easy to Use, User-Friendly Payroll Platform with Everything in One Database
August 16, 2019
Easy to Use, User-Friendly Payroll Platform with Everything in One Database
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Ceridian Dayforce
Ceridian Dayforce is being used by our whole organization. All employees have access to self-service to view earning statements, year-end W-2's and 1095-C's, update tax and direct deposit information, as well as update their contact information. Employees use Dayforce for benefits enrollment and for punching in and out. Our company also utilizes Dayforce for our Performance Management Reviews so employees complete their self-reviews and the managers input their reviews afterward.
- Payroll Platform: it is very easy to use and makes processing payroll so much easier and more effective than our legacy system.
- Keeping up with the market (i.e. launching new features and platforms to fit in with current times).
- Offering many different avenues of training to suit your learning style.
- Reporting functionality! In our legacy payroll system, all we had to do was select the fields we wanted on a report, and they were added to the report as expected. With Dayforce, they are based on different topics and it is very hard for a normal end-user to get a report with all the fields they are looking for.
- Having Support employees be able to solve your problem over the phone. Many times the employee will have to open a case for you and then you wait until it is assigned and then someone will then reach out to you.
- Costs of correcting errors on Carrier Feeds. Many times the errors are not something you caused due to new or different information and you get billed $200 per hour for someone to work on the issue to correct. It really adds up and is not typically something companies budget for.
- Has helped save so much time spent on processing payroll thus more efficiency.
- Less time spent on hold when calling into Support; Dayforce actually answers right away!
Setting up rules and qualifiers has certainly helped with ensuring the proper employees are eligible for benefits, overtime, holiday pay, etc. Dayforce also has taxes set up fairly efficiently.
It is very helpful to have everything on one platform for current employee information—this is vital when Performance Management comes around and you want to look at past performance, current and past pay, and notes, etc. It has not impacted our decisions about hiring too much as we use a separate platform for recruiting and onboarding.
When we had ADP everything was a separate platform which wasn't as streamlined or efficient. UlltiPro sells themselves as one database, but the truth of the matter is they still have some separation. That is what won us over on Dayforce - the fact that they truly did have everything on one platform.