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How Zoom Recording and Analysis Should Work
March 31, 2021

How Zoom Recording and Analysis Should Work

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chorus.ai

  • Call Review
  • Handoffs & Collaboration / Knowledge Sharing
The entire organization uses Chorus.ai to stay close to customers! Our CEO sends out weekly calls that everyone from Sales to CS to Engineering is expected to watch and be prepared to discuss in our all-hands meeting.
  • Snippets.
  • Call breakdown analysis.
  • Better transcription.
  • Engineers closer to customer problems even when not on the call.
  • Shared context.
  • Zoom
Chorus.ai blows Zoom's primitive recording capabilities out of the water.
We integrate Chorus.ai with our Zoom account and it works seamlessly.
Aligning the entire company on real customer needs by recording, annotating, and sharing out calls.
N/A - the product just works.
Chorus.ai is excellent for sharing out quickly, easily, and collaboratively calls with customers. This is great whether it's for internal review or just a snippet that someone needs to see before they talk to that customer next.