Great tool for calls, pitch practice, & testimonials!
April 01, 2021

Great tool for calls, pitch practice, & testimonials!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chorus.ai

  • Call Review
  • Coaching & Skill Development
  • Handoffs & Collaboration / Knowledge Sharing
  • Voice of Customer & Disseminating Success Stories
Select members on our team use Chorus.ai for the 4 categories above. It has been a helpful tool as we help train others for managing partnership calls, actioning various sales pitches, and sharing customer testimonials. The sharable links to specific call snippets has been quite helpful and can even be saved in our systems for record keeping.
  • Helpful tool as we help train others . The sharable links to specific call snippets has been quite helpful and can even be saved in our systems for record keeping.
  • Great for reviewing calls, learning more about/practicing various sales pitches.
  • Good clips for sharing customer testimonials.
  • Sometimes the dictation translator gets words mixed up.
  • Could be easier to share the call link that starts at the specific section you want your colleague to listen to instead of the bulkier version.
  • Feature to create outline headers/additional notes within the dictation translator.
  • Reduced 1:1 training times.
  • Great practice option for pitch calls.
  • Better record keeping on client stories.
The platform is easy to use for the components our team uses. It reminds us a bit of Salesforce functionality as well.
It's been much easier to save and sharing customer testimonials for not only internal meetings but also external events.
It has been a helpful tool as we help train others for managing partnership calls, actioning various sales pitches, and sharing customer testimonials. The sharable links to specific call snippets has been quite helpful and can even be saved in our systems for record keeping. We have not explored much of any data management in Chorus.ai.