A beginner's look
April 06, 2021

A beginner's look

David Shoop | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chorus.ai

  • Call Review
  • Coaching & Skill Development
  • Handoffs & Collaboration / Knowledge Sharing
As an individual contributor, my knowledge is limited. I'm thinking it's used by the Sales Group primarily, both by AE's & SDR's, for the items I've checked off.
  • Audio/video has always been clear.
  • The snippet feature, when mastered, is valuable for sharing info.
  • Fairly intuitive.
  • The snippet feature is good in theory, difficult to execute.
  • Is there a tutorial?
  • The transcription service could be sharper.
Haven't been w/ co. long enough to answer this.
Excellent for call reviews, both by self & others.