Chorus.ai is great for both internal and external use!
January 21, 2022
Chorus.ai is great for both internal and external use!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Chorus.ai
- Call Review
- Coaching & Skill Development
- New Hire Onboarding
- Pipeline Visibility & Forecasting Confidence
- Market Intelligence (Competition, Product, Messaging)
- Handoffs & Collaboration / Knowledge Sharing
- Voice of Customer & Disseminating Success Stories
Our entire revenue org uses Chorus.ai heavily to record prospect calls and existing customer calls. We then use them to analyze and learn from them. We also use them to train new hires throughout their onboarding. It's been an extremely helpful tool.
- Analytics
- Quick share links
- More smart analytics
- Faster processing of uploads to Chorus.ai
- Faster processing of recordings
- Reduced ramp time for CSMs
- Education for new processes
- Coaching via analytics
We use playlists to highlight excellent calls and point CSM's to this playlist for quick access.
It integrates really well with Google Calendar and Zoom.
For training has been a really positive impact and something I haven't used it for in the past. More so, just for external sharing.
Basic Zoom recording.
Do you think Chorus by ZoomInfo delivers good value for the price?
Yes
Are you happy with Chorus by ZoomInfo's feature set?
Yes
Did Chorus by ZoomInfo live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Chorus by ZoomInfo go as expected?
I wasn't involved with the implementation phase
Would you buy Chorus by ZoomInfo again?
Yes