Overall Satisfaction with ChurnZero
Customer Success and Onboarding team uses this. It addresses customer behavior scores, all customer communication, and allows our processes to be automated.
- Integration with Pendo
- Task automation
- Visibility of customer data
- Customer Health Scores
- Dashboards
- Email customizability with Plays/In-app
- Measurable Onboarding Success Metrics increased 20%
- Reduced administrative role with system - savings of $60,000 annually
- Eliminated manual steps in customer communication via plays, estimated savings of $5,000 annual time saved annually.
Do you think ChurnZero delivers good value for the price?
Yes
Are you happy with ChurnZero's feature set?
Yes
Did ChurnZero live up to sales and marketing promises?
Yes
Did implementation of ChurnZero go as expected?
Yes
Would you buy ChurnZero again?
Yes