Overall Satisfaction with ChurnZero
I use ChurnZero to manage my book of business. It was game-changing in my life as a CSM, as now I can understand the health of my customers, understand the areas that need more attention, register conversations and goals, and send many communications, saving time to focus on what really matters.
- Churnscore
- Log Activities
- Notes, and follow up emails
- Reply to emails to customers
- The "To" field when composing should appear empty
- Be able to see the sent messages in the day
- More information to better forecast
- Goals fields that helps us to track and make the customer healthier
- Churnscore helped us to prevent churn
Do you think ChurnZero delivers good value for the price?
Yes
Are you happy with ChurnZero's feature set?
Yes
Did ChurnZero live up to sales and marketing promises?
Yes
Did implementation of ChurnZero go as expected?
Yes
Would you buy ChurnZero again?
Yes