My jabber history !
January 15, 2022

My jabber history !

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Jabber

We majorly used Jabber for team communication and client communication. During my project with Cisco, we used Jabber. It was also used as an employee availability tool during the shifts to see who all are available and who are away at the current time. What I liked about Jabber is its simplicity and user-friendly UI, easy to pin team members, also one can handle the chat history (as how long the chat should or shouldn't remain saved).
  • Communication.
  • Availability.
  • User friendly.
  • High availability.
  • Calling feature.
  • Notification.
  • Contact details.
  • Positive: high availability for business communication.
  • Cisco WebEx integration.
  • Negative: Mass group communication or what we call group chats. Can be improved.
Due to the high usage of Cisco WebEx and Cisco as our client, we used Cisco jabber for our daily communication. It has good support and is easy to use and I a very light application. No high impact on system boot can be installed quickly. Simple to use and less complex features.

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

Yes

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

A scenario where it is well suited: - To manage a team and their availability. - For one on one communication. - For user contact information. - bot automation and auto-replies. A scenario where it needs to be improved or is not suitable: - Group communication. - link and documents sharing. - team group creation.

Webex App Feature Ratings

Task Management
6
Scheduling
7
Mobile Access
8
Search
9
Chat
8
Notifications
6
Discussions
5
Versioning
Not Rated
Video files
Not Rated
Audio files
Not Rated
Document collaboration
Not Rated