Webex Meetings is my go-to service
November 07, 2020
Webex Meetings is my go-to service

Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Webex Meetings
Cisco Webex Meetings is being used across our whole organization to help our globally distributed teams collaborate on our products and services. It's also used as an event tool to allow for lunch and learns within our organization. Cisco Webex Meetings use has also been huge in keeping our teams in touch with each other throughout the current COVID-19 pandemic.
Pros
- Audio and video quality is consistent
- Cisco Webex Meetings is updated regularly
- Cisco Webex Meetings has been a proven secure meeting service for a long time
Cons
- Lacking a good non-disruptive update process for client side tools, like Outlook plugins etc. Today it requires users to log out of Outlook and back in, which can be cumbersome for some users.
- Better options for blurring or masking your background. With more employees at home, the ability to mask your background would encourage more employees to use video during our meetings.
- Current Cisco Webex Meetings APIs could be improved to allow for easier ingestion of Webex DUA/WUA/MUA reporting.
- Better alerting when the service is experiencing issues.
- We've cut down on travel because Cisco Webex Meetings has filled that role for most business units.
- We've saved by being able to spin up offices in other countries where resources are less expensive.
- We continue to bring collaboration within teams as well as between different teams without the need of an expensive on-premises VTC solution.
Cisco Webex Meetings is by far the front runner when compared to the products above in cost, ease of use, and quality of experience for our end-users. Cisco Webex Meetings' intuitive client and web interface make it easy for users who have never used it to come up to speed with the features and functionality of Cisco Webex Meetings quickly.
Do you think Webex Meetings delivers good value for the price?
Yes
Are you happy with Webex Meetings's feature set?
Yes
Did Webex Meetings live up to sales and marketing promises?
Yes
Did implementation of Webex Meetings go as expected?
Yes
Would you buy Webex Meetings again?
Yes
Comments
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