Use Cisco Webex
October 29, 2019

Use Cisco Webex

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Webex Teams (formerly Cisco Spark)

[It's a] Very excellent collaboration tool. We use it a lot in the company to create some very nice features like chat bots, creating communities, sending advice or info. We also use it to support end users. The Webex support tool is very complete and it is easy to use.
  • Video Calls
  • Record sessions
  • Chat bots
  • The Spaces feature is hard to use.
  • The team communication is better with this tool.
Cisco has the best support team compared to other products.

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

Yes

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

You can use it to perform some remote support sessions.