The Best All-in-one Software for Project Management
July 18, 2022

The Best All-in-one Software for Project Management

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

ClickUp has become our core project management software as well as one of our main communication channels for sharing project information and files. The built-in time tracking and associated reporting is also a key feature our business relies on. Extremely flexible templates and dashboards allow us to tailor the setup to our needs. As a software development company, we really appreciate good software with well-designed UX and are glad we found ClickUp.
  • Task management including dependencies
  • Time tracking
  • Intuitive UI
  • Ability to build a custom report of time tracked, not just export generic CSV data
  • Intuitive interface required minimal training
  • Notifications bring important info to the surface
  • Customizability allows us to continue with our way of working rather than change our processes to suit the software
ClickUp became our primary channel for project-related documentation and communication replacing a few other pieces of software. Its value to our business has increased now that we are predominantly working remotely. Guest user accounts also allowed us to share high-level project planning with clients.
ClickUp allowed us to replace our own custom-built intranet and two other SaaS products we were using.
Time tracking and task management are critical to our project management and ClickUp replaced our own intranet. ClickUp's ability to track comments and project files in the same software replaced our previous usage of Basecamp. Customization options, usability, and interface design led us to choose ClickUp over Monday in our evaluation stage. We still use Slack as our primary IM channel rather than ClickUp chat.

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

ClickUp is well suited to Project and Task Management. Love the customizability. While it is incredibly flexible and can be used for other purposes like CRM, we did not find it suitable for our CRM requirements compared with purpose-built CRM software. We also experimented with the Chat features last year but in the end, they were not yet at the level where we could replace Slack as our messaging channel.

ClickUp Feature Ratings

Task Management
10
Resource Management
8
Gantt Charts
10
Scheduling
9
Workflow Automation
8
Team Collaboration
9
Support for Agile Methodology
10
Support for Waterfall Methodology
10
Document Management
8
Email integration
7
Mobile Access
6
Timesheet Tracking
9
Project & financial reporting
7