Excellent tracking tool for us!
June 22, 2022
Excellent tracking tool for us!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with CloudTalk
We're using CloudTalk to monitor the source of our calls and to operate the right dispatches to the right salespeople. This enabled us to have a clearer vision of the ROI of our actions, especially when it comes to printed media. We also needed a tool that offered ease of setup and maintenance, compatible with our numerous Hubspot workflows.
- Tracking
- Ease of setup.
- Ease of adoption by our sales team.
- The documentation could be clearer.
- Personalization seems confusing at first, and requires a bit of test and learn.
- Positive: tracking of our printed efforts.
- Positive: ridiculous cost for our sector.
We tried dealing with Aircall, but their solution didn't seem so flexible and the initial adoption cost was way out of our context. We learned later that the solution was in fact more flexible than we thought, but were disappointed by the little quality of their before-sales service. We do not regret our choice.
Do you think CloudTalk delivers good value for the price?
Yes
Are you happy with CloudTalk's feature set?
Yes
Did CloudTalk live up to sales and marketing promises?
Yes
Did implementation of CloudTalk go as expected?
Yes
Would you buy CloudTalk again?
Yes