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Easy to Use Software
October 21, 2019

Easy to Use Software

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Expense

Overall Satisfaction with Concur Expense

Concur Expense is used in all of the global offices of my company and it is used to to record and submit all the incurred business expenses such as business trips and client meetings as well as to submit claims. Claims such as taxi expenses, parking allowances, and personal meals can be claimed on Concur. Usually user needs to create expense report and list the kind of expenses incurred, and attach the soft copy of the receipts.
  • Concur have the wide range of expenses on the list to pick and report can be easily submitted online. The scanned receipts can also be attached for each created expense.
  • Automatically generates detailed report once submitted the expenses details and this feature saved huge amount of time that otherwise will be used to write reports manually.
  • The consulting or research projects will be automatically linked to the Concur expense and user can easily find the project using the search icon on Concur.
  • Can easily submit report online without to the finance team for approval at our own comfort place.
  • Pricey as for each submitted report, Concur will charge to the company at around USD 100 per report.
  • Sometimes have the trouble to store the receipts as the system won’t regularly store the receipts for reference.
  • Takes time in uploading receipts.
  • To make most of Concur expense and save money, it is advisable that each users to create as many expenses possible within one report as Concur will charge for each submitted reports.
  • Planning and submitting expenses once per month for employees can be a cost effective strategy with Concur deployment to reduce the encourage employees to submit report once per month and to reduce operational costs.
  • Huge piles of papers are saved as claims are submitted online without the need to print the paper. And Concur can be linked into other software too such as IBM Notes so that when the expenses are approved by the system, we will automatically can get the update.
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Concur Expense makes claiming process less stressful as most of the expense types are listed in the Concur including the project code that users working to it. This makes claiming process easier to both finance department and me. So far there is no severe technical issues on Concur Expense.

Do you think SAP Concur delivers good value for the price?

Yes

Are you happy with SAP Concur's feature set?

Yes

Did SAP Concur live up to sales and marketing promises?

Yes

Did implementation of SAP Concur go as expected?

Yes

Would you buy SAP Concur again?

Yes

monday.com, HCL Sametime (formerly from IBM)
Concur is appropriate for claiming a wide range of claims. However, I find sometimes it is hard to store receipt on Concur as it claims can save receipts and use it for multiple times.