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Inexpensive but limited
Updated January 19, 2024

Inexpensive but limited

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Invoice

Overall Satisfaction with Concur Travel and Expense

Concur Invoice is meant to be used as a procure-to-pay platform. A simple and none frills platform but still P2P so we can put new purchases in addition to renewals through the approval and review process to ensure procurement protocols are observed and implemented.
  • Pay by Invoice
  • Approval Workflow
  • visibility
  • pay by credit card
  • sourcing function
  • robustness
  • Slight positive RoI benefit
  • doesn't fully automate - needing additional hand holding
  • several things cost extra
It is not the same comparison and would not be fair to compare these. These are purpose-built dedicated platforms that integrate with the enterprise's ERP thoroughly and provide contract and S2P services together with insights extraction via purchasing data tools and insights. This would be an overcall for most SMEs that would be looking at Concur.

Do you think SAP Concur delivers good value for the price?

Not sure

Are you happy with SAP Concur's feature set?

Yes

Did SAP Concur live up to sales and marketing promises?

No

Did implementation of SAP Concur go as expected?

No

Would you buy SAP Concur again?

No

If you have a reoccurring invoice that simply needs to get paid, concur can handle this pretty well. You may falter if you ask for much more. There is no contract management function Source to Pay function or credit card payment approval process workflow - it is pretty inexpensive though.

SAP Concur Feature Ratings

Expense Management ()
Not Rated
Payment Management
4.4
Customizable Approval Policies
6
Financial Document Management
4
Payment Status Tracking
6
Payment Audit Trail
5
Duplicate Bill Detection
3
Advanced OCR
5
Electronic Funds Transfer
2

SAP Concur Attributes

Within its lane it is pretty usable, however, any bounds crossing either limit the usability of the platform or costs extra to do and/or requires additional handholding and time which defeats the goal of automation. this means that a stop gap while you get to a more robust solution could work - but I don't think it will be a full solution for most SMEs

Evaluating Concur Travel and Expense and Competitors

  • Price
We are still looking at what platform will work best for our needs and Concur Invoice is a cost-sensitive stop-gap solution while you design and implement your procurement strategy. Note, you should already have strategy and protocols, and processes in place before using concur since it will not help as much if you do not