Not really for the smaller companies.
Updated August 13, 2020

Not really for the smaller companies.

Anonymous | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Software Version

Professional

Modules Used

  • Expense

Overall Satisfaction with Concur Travel and Expense

Concur is used to force employees to travel within a defined policies of approved resources. It is set up containing the preferred hotels, airlines, car rentals, etc. that have negotiated rates with our organization.
  • Red-flags out of scope bookings.
  • Provides negotiated rates at preferred service providers.
  • When using a provider that is not preferred, the rates for those providers are typically higher than booking privately.
  • In house training for day to day user needs is limited.
  • Because the rates through Concur often exceeded best rates offered as an individual, people often opted to save the money and book directly.

Expensify integrates better with our needs and it doesn't cost nearly as much as the Concur Expense module.
We are moving away from this service, as it doesn't really scale down to our redefined organization.
Good for smaller groups. Once you have more than 30 travelers, it gets convoluted and challenging.