Overall Satisfaction with Constant Contact
We use Constant Contact as our primary medium to reach our readers, viewers and subscribers to our newsletter. It has become a viable resource and tool that we have utilized to both grow and manage the organization. It gives us the opportunity on a consistent and constant basis to not only educate, but to provide our message.
- Easy to use
- Provide multiple mediums including mobile
- Allows you to warehouse your contacts & content
- Don't have any
- We have seen consistent growth to our readership as a result of using CC
In the past, I have look at:
AWeber, Emma Mail, Mail Chimp and Infusion Soft to name a few. They weren't from my opinion easy to use, not as user-friendly as Constant Contact, had a greater learning curve, did not have many templates or automatic A/B testing. No survey feature. No image hosting. No option to send the same email to multiple lists. No ability to forward a message to a friend. Not integrated with Google Analytics to name a few.
Constant Contact Feature Ratings
Constant Contact Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Using Constant Contact
Pros | Cons |
---|---|
Like to use Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | Unnecessarily complex |
- Adding images
- Doing surveys
- Adding to contact list
- None
Yes - I just had Constant Contact create a mobile application for us, but have not used it yet.