Cvent - Your One Stop Shop for Excellent Event Management!
Updated October 08, 2024

Cvent - Your One Stop Shop for Excellent Event Management!

Rebecca Quinn, CMP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cvent Event Management

I use Cvent for all internal and external events, including the supplier network. I'm the sole user of this software in my company. Cvent eliminates the needs for spreadsheets and manual data entry. Cvent also provides one central location for me to handle all registration, hotel requests and appointment scheduling. I don't know how we survived our events before Cvent!

Pros

  • Cvent provides one central location for all attendee requests/needs
  • Cvent's supplier network is unbridled in the industry. It's a complex tool that allows you to drill down to what you're really looking for.
  • Cvent's integrations are comprehensive, including: Passkey, CrowdCompass, Inquisium and Salesforce.
  • Cvent is continually improving and adding to it's product suite to provide solutions for the end user.

Cons

  • Cvent's FLEX registration system is new as of 10/31/18 and there are still some kinks to work out. Cvent would like it to be it's primary registration tool as it's clean and provides lots of flexibility, but there are many features not available yet.
  • There are some inconsistencies in some of the layouts in Cvent-- not every screen looks the same.
  • Importing information within Cvent can be difficult, as they require very specific information/formats. If you don't get it right the first time, it can be cumbersome to figure out what is needed.
  • Cvent tends to sunset features that negatively impact it's end user.
  • Event website and Registration
  • Hotel sourcing
  • Survey
  • Attendee Hub
  • Appointments
  • I can now track my hotel room nights at each property for each event. This gives me more leverage with hotels in the negotiation process.
  • I can easily track registration income and discount and show my executive team how much we're really making (or not) making!
  • With the various integrations, I can easily import/export data at the click of a button.
It's the largest tool out there with complex integrations. Seems like a natural fit.

Do you think Cvent Event Management delivers good value for the price?

Yes

Are you happy with Cvent Event Management's feature set?

Yes

Did Cvent Event Management live up to sales and marketing promises?

Yes

Did implementation of Cvent Event Management go as expected?

I wasn't involved with the implementation phase

Would you buy Cvent Event Management again?

Yes

Cvent Management can be an expensive tool, so I'd recommend anyone with 5+ complex meetings purchase it. Otherwise the free version should suffice.

Cvent Event Management Feature Ratings

9.6
Registration, RSVP, and ticketing
10
Email marketing
10
Livestreaming
10
Audience engagement
10
Event recording
10
Virtual booths
10
Networking
10
Event analytics
7
10.0
Live chat
10
Audience polling
10
Q&A
10
9.0
Branding options
7
Integration to Marketing Automation
10
Attendee list export
10
10.0
User authentication
10
Participant roles & permissions
10
Confidential attendee list
10
10.0
Calendar integration
10
Meeting initiation
10
Integrates with social media
10
Record meetings / events
10
Event registration
10
10.0
Responsive Design for Web Access
10
Mobile Application
10
Dashboard / Report / Visualization Interactivity on Mobile
10

Using Cvent Event Management

5 - Events, product marketing, growth, demand generation
2 - There are two of us on the event team using all functions of event management.
  • Event management
  • Webinars
  • Communications
  • Annual Customer Satisfaction Survey
  • Webinars
  • Reporting
  • RFPs
  • Sourcing
  • Diagramming
Cvent is the best event management platform on the market

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