DameWare
July 14, 2015

DameWare

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

11.2.0.84

Overall Satisfaction with DameWare Remote Support

DameWare Remote Support is used to control remote workstations at various contract manufacturers. It is a big improvement over both Remote Desktop, and our previous solution -- VNC.
  • Minimal lag
  • Ability to share the screen with local personnel
  • Easy to install
  • File transfers can be cumbersome
  • Better employee efficiency when troubleshooting problems at the Contract Manufacturer
  • Remote desktop,VNC
Dameware has less lag and a better user interface.
This product works great for our needs.

SolarWinds Dameware Remote Support (DRS) Feature Ratings

Screen sharing
9
File transfer
7
Instant message
Not Rated
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
8
Over-the-Internet remote session
10
Initiate remote control from mobile
Not Rated
Remote management of servers & workstations
9
Remote Active Directory® management
9
Centralized management dashboard
Not Rated
Multi-platform remote control
Not Rated